Privacy Policy
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, date of birth, mailing address, and health history when provided via forms or client intake.
Health Information: Protected Health Information (PHI) provided through our booking and charting platform (e.g., Practice Better).
Payment Information: When you purchase a service or package, payment information is processed securely through Stripe or other third-party processors—we do not store card information without consent.
Website Usage: IP address, browser type, and usage data collected via cookies or analytics tools.
2. How We Use Your Information
We use your data to:
Provide and manage your care
Book appointments and deliver services
Respond to inquiries and send confirmations or follow-ups
Improve our website and offerings
Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
Trusted service providers (e.g., Practice Better, Stripe) under confidentiality agreements
Legal authorities, if required by law or to protect health/safety
4. Your Rights
You have the right to:
Request access to or correction of your data
Withdraw consent at any time
Request deletion of your data (where applicable)
5. Data Security
We take privacy seriously and utilize secure, HIPAA-compliant systems for storing and transmitting health information. We cannot guarantee 100% security, but we follow industry best practices.
6. Cookies and Analytics
Our website may use cookies to enhance your experience and analyze site traffic. You can opt out of cookies via your browser settings.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Solace Naturopathic Medicine
Email: dr.izzie@solacenaturopathic.com
Phone: (480) 788-4733
Address: 625 N Gilbert Rd Ste 202, Gilbert AZ
Effective Date: June 29th, 2025
Last Updated: June 29th, 2025
Welcome to Solace Naturopathic Medicine
At Solace Naturopathic Medicine, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [solacenaturopathic.com] or engage with our services online or in-person. Please read this policy carefully.